Website Terms And Service Conditions

These terms outline the rules and responsibilities for using zenalythoria.sbs’s window cleaning services. By accessing our site or booking our services, you agree to abide by these requirements and standards.

Updated February 7, 2026

Agreement And Acceptance

By using our platform or hiring our window cleaning team, you acknowledge that you have read, understood, and agree to these terms and all linked policies. If you disagree with any part, please refrain from using the site or service.

Definitions

To ensure clarity, we define certain terms used throughout this agreement.

  • "Service" refers to all window cleaning, maintenance, or related activities provided by us.
  • "User" means any visitor, customer, or party accessing or booking via our site or staff.
  • "Personal Data" includes any identifiable information such as name, contact, or service address.
  • "Content" covers all materials, text, images, and media present on the website.

Proper Use Of Our Service

The cleaning service must only be used for lawful, residential, or commercial property purposes. Any misuse or unauthorized reselling is strictly prohibited.

Eligibility

You must be legally capable and at least 18 years old to book or request our window cleaning services in Malaysia.

Services not available to minors.

Your Responsibilities

All users agree to provide accurate contact information and ensure access for cleaning teams.

  • Notifying our office if site access changes
  • Securing valuable or fragile property nearby
  • Giving accurate service and location details
  • Providing prompt payment through approved channels

Prohibited Activities

Certain actions are not allowed on our platform or during service.

  • Using the site for unlawful or fraudulent acts
  • Posting misleading or false information
  • Attempting to disrupt website operations
  • Downloading or copying content without permission
  • Harassment of staff or other users in any form

Intellectual Property Rights

All content on zenalythoria.sbs, unless otherwise noted, is the property of our company. Unauthorized use, reproduction, or adaptation is prohibited and may lead to legal action.

User-Provided Content

Reviews, feedback, or images submitted may be used to improve our services and marketing.

Your Rights And Contributions:

Users can request removal or correction of any content provided by them, subject to applicable laws.

Privacy And Data Protection

Personal information is governed under our Privacy Policy. All processing aligns with Malaysia’s personal data laws and our stated standards. Read Privacy Policy

Limitation Of Service And Liability

We deliver each service to the best of our ability under available conditions.

No Implicit Warranties:

Service effectiveness can depend on weather, property state, or uncontrollable events. Results may vary.

Limitation Of Liability

To the maximum allowed by law, our liability for damages or losses from any service or content will always be limited.

Indemnification

You agree to hold us harmless against claims arising from misuse, breach of terms, or unlawful use of the site or service.

Resolution Of Disputes And Governing Law

Any disagreements are subject to local laws and must be addressed through outlined dispute processes.

Arbitration

In the case of unresolved disputes, the matter may be referred to third-party arbitration within Malaysia.

Arbitrator’s decision is final where permitted.

Online Dispute Resolution

Users may also use Malaysia's online consumer dispute resolution channels for complaints.

Access ODR Platform: Access ODR Platform

Applicable Law And Jurisdiction

All terms are governed by Malaysian laws and relevant courts only.

Termination

We reserve the right to terminate service access for violations of these terms or legal requirements.

Changes

Terms are reviewed and updated as needed. Refer to this page for the latest version before booking or using the service.

Severability

If any part of these terms is found unenforceable, the rest remain valid and binding.

Entire Agreement

These terms and related policies make up the full agreement between all parties. Additional agreements may supplement but not override this document.

Contact Information

Questions about these terms may be directed to our support team below.

Support Email: content@zenalythoria.sbs

Support Phone: +6019-589 8231

Office Address: Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia

Effective Date: February 7, 2026

Version: 1.1